Are you passionate about people?
Do you enjoy working in a team environment?
Do you love make up, skincare & fragrance?
Do you want to work for a company that values people?

Sephora is looking for a Store Director and Specialist for our NEW location opening soon at the Charleston Town Center.

*If interested in the Store Director or Specialist job please send cover letter and resume to january.furer@sephora.com

Store Director

(Reports to District Manager)

General Summary

Manage the client service, people development, merchandising, and operational functions of the store and ensure the adherence to the SEPHORA concepts and culture, ensuring maximum profitability and compliance with SEPHORA’s objectives and policies.

Duties and Responsibilities

As a Role Model

· Positive behavior towards personnel, company, and clients.

· Be available to and flexible with staff.

Store’s Budget and Business Results

· Forecast sales and payroll with District Manager to drive store results.

· Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.

· Utilize client service reporting and onstage observation to monitor service levels and remedy areas of opportunity.

People Development/Human Resources

· Recruit, interview, and hire staff members.

· Train, delegate to, and supervise Specialists and Leads to develop their leadership and business skills.

· Confront and document unsatisfactory performance and policy violations in a

· Ensure a safe, clean, and organized workplace and store.

Training

· Ensure that product knowledge training is scheduled and successfully completed. Build a bench of cast members with advanced product expertise in each world.

Merchandising

· Ensure that SEPHORA’s merchandising concepts are set up and maintained at all times.

· Ensure standards of cleanliness and organization are maintained.

Operations

· Ensure compliance with all SEPHORA policies and procedures.

Qualifications

Knowledge, skills required

· Excellent communication, service, and analytical skills.

· Proficient in Windows, Word, Excel.

Experience Preferred

• Store 4-5 years in retail/store line management

Minimum Educational Level

· High School Graduate or equivalent. College degree preferred.

· Proficiency in a foreign language desirable.